Friday, January 23, 2009

SMS Based Purchasing System



Going out in the market for purchasing & then waiting long time for your product & paying your bills, make all of us furious. And we pray to GOD, please SAVE US. To remove this, we then went for home delivery systems but still we need new innovations & methodologies installed in this area. Here now, I present you with a system that not only make the customer life easier but also will make company gain profits.
We all sometimes order food from our homes like pizza from PIZZA HUT and other items from chains like KFC, McDonalds and so on. Order has to be made from either your telephone or cell phone.
Calling & making an order presents lots of problems for both to the customer as well as for the company. Here are some:

  • Needs a Call service to place an order at both ends
  • Calls do cost to the Customer
  • More human interaction at the call center end creates chances of human errors
  • High Cost to implement & maintenance of the Call Centers
  • Unawareness of the UAN # dialing from your cell phone

Now here I present you with a system that is called as “SMS Based Purchasing System”. People who are having their accounts present just need to use the SMS formats to basically place an order, at Companies end a System is present that will automatically process the order without any human interaction & will confirm the order, its time for delivery & its price to the Customer & provides order details to the company. This how, an automated purchasing system is created. This automated system provides the following capability:

  • System is fast, efficient & processes the order within 10 Seconds
  • System is reliable because of less human error chances
  • System is secure because of the security gateways
  • Customer itself interact with the System so no human is required for data entry
  • Less costly for implementation at lower level
  • Cheaper for the customer as well as for the company since SMS cost few paisa
  • Customer after placing his order is send an SMS for confirmation of the order
  • Since in Pakistan, Mobile is a craze so a big opportunity for the company to promote its product to its customer using Mobile-Commerce
  • Provide user with the facility to access their account details, Latest Menus their Prices
  • If one user is having an account & its being used by other so both will be provided the confirmation & the one having the account can cancel the order so making the system intensively secure

System Innovator & Designer: SHAHZAIB KHAN
Achievement: Winner of All Pakistan Innovation Competition TECHELITE 2008 & SPEC 2008
Further Details @ shahzaib198@hotmail.com

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